Responsible Gaming at gbjee — Play Smart, Stay in Control
At gbjee, entertainment comes first — but never at the cost of player wellbeing. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support they need to keep gambling a fun and controlled activity. Whether you need a spending limit, a short break, or a permanent self-exclusion, gbjee has a solution ready for you right now.
gbjee Takes Responsible Gaming Seriously
Gambling is a popular form of entertainment for millions of players across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and beyond. When approached with awareness and clear boundaries, it can be an enjoyable pastime. However, gbjee recognises that for a small number of players, gambling can develop into a harmful pattern that affects finances, relationships, and mental health.
That is why gbjee has built a comprehensive responsible gaming framework into the very core of its platform. Our tools are accessible 24 hours a day, 7 days a week, and our support team is trained to handle sensitive conversations with care, discretion, and zero judgement.
Every registered gbjee player can access deposit limits, loss limits, session time reminders, cooling-off periods, and full self-exclusion at any time — directly from the account settings or by contacting our live support team.
Six Tools to Keep Your Play Under Control
gbjee provides a full suite of self-management tools that put you in charge of your gambling activity at all times. All tools are free to use, take effect immediately or within 24 hours, and can be activated without needing to speak to an agent.
Set a maximum deposit amount per day, per week, or per month in Bangladeshi Taka (BDT). Once your chosen limit is reached, no further deposits are accepted until the limit period resets. You may lower your limit at any time with immediate effect. Increases to deposit limits are subject to a 7-day cooling-off period before taking effect, giving you time to reconsider.
Define the maximum amount you are prepared to lose within a given time period. Once your net loss reaches the threshold you have set, your account is temporarily restricted from further play until the limit period renews. Loss limits help you stick to a pre-decided gambling budget and prevent chasing losses in the heat of the moment.
Set a session duration reminder so that gbjee alerts you when you have been playing for a pre-set amount of time. When the reminder triggers, you will be asked whether you wish to continue or end your session. Time reminders are a lightweight but effective tool for maintaining awareness of how long you have been playing without disrupting the game experience.
Take a short break from gambling without permanently closing your account. gbjee offers time-out periods of 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks. During a time-out your account is fully suspended — no deposits, no bets, no game access. The time-out cannot be reversed once activated, so the full period must elapse before your account is reopened.
If you feel your gambling has become a problem, self-exclusion allows you to close your gbjee account for a minimum period of 6 months, or permanently. During self-exclusion, your account is deactivated, your balance is processed for withdrawal, and any outstanding bonuses are forfeited. gbjee will also suppress any marketing communications to your registered contact details for the entire exclusion period.
Enable the reality check feature to receive a periodic on-screen summary showing your net wins and losses for the current session, the total time you have been playing, and a prompt to review your activity. This feature is particularly useful for slots and live casino sessions where time can pass quickly. Reality checks can be set to display every 30, 60, or 90 minutes.
How to Activate Responsible Gaming Tools
Activating any of gbjee's responsible gaming tools takes less than two minutes. You do not need to call anyone or wait for approval — all tools are available self-service through your account, or immediately via live chat if you prefer human assistance.
Log In to Your gbjee Account
Visit gbjee.ws and log in using your registered mobile number and password. All responsible gaming settings are accessed from within your account dashboard. If you cannot log in, contact live chat and our team will assist you directly.
Navigate to Account Settings
Go to the "My Account" section and select "Responsible Gaming" from the settings menu. This section lists all available tools including deposit limits, loss limits, session reminders, time-out, self-exclusion, and reality check preferences.
Choose and Configure Your Tool
Select the tool you wish to activate and enter your preferred settings — for example, a daily deposit limit of ৳2,000, or a time-out period of 1 week. Review the settings carefully before confirming, as some restrictions take effect immediately and cannot be reversed during the chosen period.
Confirm and Receive Acknowledgement
After confirming your settings, gbjee will send a confirmation message to your registered mobile number or email address. Keep this confirmation for your records. If you do not receive a confirmation within 10 minutes, contact support to verify that the tool is active on your account.
Contact Support if You Need Help
If you are in crisis or find it difficult to activate a tool yourself, please contact the gbjee support team directly via live chat or email at [email protected]. Our team will take immediate action on your behalf, including activating self-exclusion with no delay.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise from the inside. The following warning signs may indicate that gambling is beginning to have a negative impact on your life. If you recognise several of these in your own behaviour, we strongly encourage you to use gbjee's responsible gaming tools or reach out to our support team for confidential guidance.
Spending more money on gambling than you originally planned, or regularly exceeding your self-imposed budget without intending to.
Chasing losses — continuing to gamble after losing in an attempt to win back the money you have lost, leading to further and larger losses.
Borrowing money, taking out loans, or selling personal possessions to fund gambling activity or to cover gambling-related debts.
Neglecting work, family, social commitments, or personal health because of time spent gambling or thinking about gambling.
Feeling irritable, restless, anxious, or depressed when unable to gamble, or when attempting to cut down on gambling activity.
Concealing the extent of your gambling from family members, friends, or colleagues, or lying about the amount of time or money spent gambling.
Gambling to escape from stress, anxiety, depression, loneliness, or other emotional difficulties rather than purely for entertainment.
Having repeatedly tried to cut down or stop gambling without success, despite wanting to and despite awareness of the negative consequences.
Ask Yourself These Questions
Honest self-reflection is one of the most powerful tools in responsible gambling. Review the following questions and consider whether any of them apply to your recent gambling behaviour. If you answer "yes" to three or more questions, we recommend activating a time-out or contacting our support team for guidance.
Have you ever gambled with money that was set aside for essential expenses such as rent, food, bills, or school fees?
Do you find yourself thinking about gambling frequently during your daily routine — at work, during meals, or while spending time with family?
Have you felt the need to gamble with increasingly larger amounts of money in order to achieve the same level of excitement or satisfaction?
Have you ever tried to win back money you have lost by continuing to gamble, only to lose even more in the process?
Has gambling caused significant arguments, tension, or concern among your family members, partner, or close friends?
Have you ever felt guilt, shame, or regret after a gambling session, yet found yourself returning to gamble again shortly afterwards?
Have you borrowed money from others — family members, friends, or financial institutions — specifically to fund gambling or to repay gambling debts?
Do you find it difficult to stop gambling once you have started, even when you intended to play for only a short period of time?
Support Is Always Available
Whether you need to activate a tool, have a confidential conversation, or simply want more information about managing your gambling, gbjee's support team and the following channels are here to help — day and night, every day of the year.
Live Chat
Available 24 hours a day, 7 days a week directly on the gbjee platform. Average response time is 2–5 minutes. Our agents are trained to handle responsible gaming requests with full confidentiality.
Email Support
Send a responsible gaming request to with the subject line "Responsible Gaming Request". Our team responds to all emails within one business day, prioritising urgent welfare requests.
Account Self-Service
Log in to your gbjee account at any time and navigate to the Responsible Gaming section to instantly activate deposit limits, time-outs, loss limits, session reminders, or full self-exclusion without needing agent assistance.
External Help
If you feel you need professional support beyond what gbjee can provide, we encourage you to seek assistance from qualified mental health professionals or addiction counselling services available in Bangladesh.
Keeping the Platform Safe for Adults Only
gbjee is an adult-only platform and takes its obligation to prevent underage gambling with the utmost seriousness. Every registered account is subject to age verification as part of the KYC process. No player may deposit, play, or withdraw winnings until their age has been confirmed as 21 years or above.
If you share a device with younger family members, we strongly encourage you to take additional steps to prevent accidental or intentional access to the gbjee platform. These steps include using device-level parental control software, keeping your gbjee login credentials private and secure, and logging out of your account whenever you are not actively using it.
If you have reason to believe that a person under the age of 21 has created or accessed a gbjee account, please report it to our support team immediately at [email protected]. We will investigate promptly and take all necessary action, including account closure and return of any funds, in accordance with our policies.
Recommended Parental Safety Steps
Install reputable parental control software on shared devices — several free and paid options are available for Android, iOS, and Windows.
Never save your gbjee password in your device's browser or password manager if the device is accessible to minors.
Enable a screen lock PIN or biometric lock on your device so that your gbjee session cannot be accessed when your phone is unattended.
Always log out of the gbjee platform after each session, particularly on shared family devices, tablets, or computers.
Keep your bKash, Nagad, or Rocket accounts secured separately so that minors cannot fund a gambling account without your knowledge.
Play Responsibly — Enjoy gbjee on Your Terms
Responsible gaming is at the heart of everything gbjee does. Explore our full game library, read our FAQ for common questions, or log in to your account to activate the tools that keep your play safe and enjoyable.